PRIVACY POLICY
Effective Date: September 4, 2026
This Privacy Policy describes how Daenell Clinical Sciences ("we," "us," or "our") collects, uses, and shares information about you when you visit or make a purchase from our websites, including shop.daenellclinicalsciences.com and jp.daenellclinicalsciences.com (collectively, the "Site").
Information We Collect
When you visit the Site, place an order, create an account, or contact us, we may collect:
- Contact and account information, such as your name, email address, phone number, shipping address, and billing address.
- Order information, such as the products you purchase, order history, and payment details (payment card information is processed directly by our payment processor and is not stored on our servers).
- Communications you send us, such as customer service inquiries.
- Automatically collected information, such as your IP address, browser type, device information, pages viewed, and how you interact with the Site, collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and customer support.
- Communicate with you about your orders, account, or inquiries.
- Send you marketing communications, where you have opted in, and which you may opt out of at any time.
- Improve and maintain the Site, and understand how visitors use it.
- Detect and prevent fraud and protect the security of the Site.
- Comply with legal obligations.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site, remember your preferences, and analyze Site traffic. You can control cookies through your browser settings; disabling cookies may affect some features of the Site.
How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business, such as payment processors, shipping carriers, email and marketing platforms, and web hosting providers.
- Professional advisors, such as legal or accounting services, where necessary.
- Government authorities or other third parties, where required by law or to protect our rights.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements.
Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, or to opt out of certain marketing communications. To exercise these rights, contact us using the information below. Residents of certain U.S. states (including Colorado) and residents of Japan may have additional rights under applicable law, including the Colorado Privacy Act and Japan's Act on the Protection of Personal Information (APPI).
International Data Transfers
Because we operate in both the United States and Japan, information we collect may be transferred to, stored, and processed in the United States or other countries, which may have different data protection laws than your country of residence.
Children's Privacy
The Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised effective date, and the updated version will be effective as soon as it is posted.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Daenell Clinical Sciences
2373 Central Park Blvd, Suite 100
Denver, CO 80238
support@daenellclinicalsciences.com